Ted Topping

Creative Insights Inc.


As an author, Ted Topping has contributed to numerous how-to guides and resource publications. He is author of two industry guides for an international association based in the USA, and co-author of the best-selling Start and Run a Retail Business, which is available in several languages.

In his writing, as in his consulting work, Ted offers strategic advice and practical tools that will improve a business by helping it deliver on-brand service and a compelling customer experience.