Ted Topping is an experienced speaker, author, consultant and educator specializing in perfecting the customer experience. In addition, he organizes a variety of Benchmarking Study Tours through his company, Creative Insights Inc.
Ted's unique expertise comes from personal experience and decades of real-life consulting work.
He is a strong generalist who understands most aspects of a consumer-facing business. His approach is practical and action-oriented, and he delivers not just ideas but usable tools.
Ted always looks at a business from the big-picture, strategic perspective while helping clients understand and deliver the crucial details that make it all relevant to the customer. Select a service to learn more:
OUR POPULAR BENCHMARKING STUDY TOUR
at the Disneyland® Resort in Anaheim, CA
Perfecting the Customer Experience is a unique, two-day benchmarking program that demonstrates a service standard to which every consumer-facing business should aspire
NEXT PROGRAM: FALL 2018
CONTACT TED TOPPING FOR DETAILS